Toys and Gifts for Children with Big Imaginations

Delivery

You can choose from our range of delivery options to best meet your needs. When you spend over £20 you will have the option to choose FREE UK delivery.

UK Delivery

  • STANDARD Delivery: Place your order before 3pm and it should arrive within 3-5 working days. Your order will be sent with Royal Mail 2nd Class post.
    Cost: FREE for orders over £20 or £ 2.95
  • FAST Delivery: Place your order before 3pm and it should arrive within 1-3 working days. Place your order before 3pm and it should arrive within 1-3 working days.
    Cost: £ 3.95
  • EXPRESS Delivery: Place your order before 3pm and you will receive it next working day. Your order will be sent with DPD express and you will receive a tracking number so you know exactly when to expect your order.
    Cost: £ 5.95

European Delivery

  • STANDARD Delivery: Place your order before 3pm and it should arrive within 3-5 working days. Your order will be sent with Royal Mail Air Mail International Standard.
    Cost: £ 7.95
  • TRACKED Delivery: Place your order before 3pm and it should arrive within 2-6 working days depending on your location. Please contact us for more specific timings if you are not sure. Your order will be sent with DPD and you will receive a tracking number so you know exactly when to expect your order.
    Cost: £ 11.95

Rest of the World Delivery

  • STANDARD Delivery: Place your order before 3pm and it should arrive within 5-7 working days. Your order will be sent with Royal Mail Air Mail International Standard.
    Cost: £ 11.95
  • TRACKED Delivery: Place your order before 3pm and it should arrive within 5-7 working days. Your order will be sent with Royal Mail Air Mail International Tracked and you will receive a tracking number so you know exactly when to expect your order.
    Cost: £ 19.95

Returning or Exchanging Items

If you are not entirely happy with your items you have 30 days from receipt of your order to exchange or return an item for a refund. Please contact info@fairyglam.com to let us know that you would like to return or exchange your item. We will reply with details of how to return your item.

Please return your item in its original condition with the packaging and any labels or tags. You will need to include the invoice as well so we can identify and handle your return as quickly as possible. When we receive your item back into our warehouse we will process it within 2 working days. It typically takes 2-3 working days for the refund to appear on your card. If you have requested an exchange we will dispatch your replacement item as soon as we receive the original item back into the warehouse.

If you are returning a damaged or faulty item we will also cover the cost of returning the item.

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